Job vacancy Solution Architect, Project Manager - PT eServGlobal Indonesia

Job Career Vacancy - Lowongan Kerja terbaru :

PT eServGlobal Indonesia

Within eServGlobal (eSG), Worldwide Services (eWS) plays the role of system integrator and 'project delivery engine'. eWS is responsible for the end-to-end delivery of solutions and acts as the technical front line for the customer during project delivery.

The core objective of eWS is to achieve project delivery on time, on budget, and within scope. eWS drives to meet and exceed our customers' expectations; making sure the system at the end of the solution delivery project is stable and operational enough to be moved into production without delay.

To achieve these objectives, eWS follows repeatable, predictable, and scalable practices, including quality assurance, risk management, and rapid deployment approaches. This includes the integration of third-party components, and the service and relationship management of associated suppliers (Sun, Cisco, Oracle, Veritas, etc.).



1. Solution Architect
( Jakarta )



Function

The Solution Architect (SDA):

· Leads the definition of scope and structure of a solution provided to a customer.

· As required, provides technical leadership for bids.

· Provides technical support to the project team on matters of interpretation of standards & requirements and on details of the end to end solution being delivered.

· Supports the account team during the pre & post contract phases in defining the detailed requirements and in ensuring the customer’s expectations for the solution can be met.

· Identifies opportunities to position eServGlobal products and services.

· Is a customer-oriented role and delivers solutions worldwide.
Duties and Responsibilities

The key function of this role is to lead in the definition of solutions which meet customer’s needs and which can be deployed with minimal cost and provide optimal performance.



· Sales/Bid Support

o Out of the box product proposals, the SDAs involvement is limited to:

§ Review and verify technical proposal supplied the Technical Sales. Review includes:

· Architecture

· Dimensioning Workbook

· Technical Compliance

· Suitability of eSG Product suite to meet requirements

· Viability of any customization

· Bill of material (BoM)

· Input to DB sizings (if required)

· Input to project planning

· Liaise with Development team (if required)

· Ensure reliability and redundancy requirements are met

*
o System or IN replacement can be much more complex and the SDAs involvement is required to a more in-depth level. As well as the listed tasks above, support to the Sales team can involve:
+ Input to the solution design which require customisation to meet a customer’s existing needs.
+ Work closely with the Labs to ensure business requirements are met by the technical solution.

· Project

o Champion the design, which includes such responsibilities as:

§ Attend customer/third party workshops

*
o
+ Collect and document requirements
+ Provide input into Project Planning
+ Point of contact for customer solution inquires
+ Point of contact for internal solution inquires
+ Management of customer and third party solution expectations
+ Review of Solution Implementation Plan (SIP), Test Strategy/Plans and Lab SRS (if required)



o Produce required project deliverables associated for with the SDA role, i.e.:

*
o
+ Solution Design
+ Migration Strategy (if required)


· Change Request (CR)

*
o Determine customer requirements associated with the change.
o If appropriate, suggest an alternative solution. Reasons for changing the requested solution can include:
+ Cleaner technical solution with less modification of the eSG product.
+ Better solution involving less customization, hence cost.
+ Possible upgrade or up-sell opportunity to bring the customer into line with current product version.
o Document requirements via standard CR documentation.
o Liaise with Labs to determine the best technical solution from the software architectural perspective.
o Obtain agreement with the customer regarding the final requirements and complete and submit the required documentation for the Labs to quote.
o Liaise with Project Manager/Account Manager handling of the CR from an account management/sales strategy point of view.
o Potentially liaise with the Product Manager if the requested change significantly impacts the behavior of the product.
o Seek Product Managers approval for such changes.
o Review completed CR documentation from the Labs.
o Liaise as required with the project team to determine the change meets operational requirements (e.g. Alarms, logging, ease of configuration, on going manageability, etc).
o Review Acceptance Test Plans. Ensure transfer of knowledge as relevant to the project team regarding the proposed change and actual implementation.


· General

o Partner activities (Technical Planning/Roadmap).

o Manage general customer and internal questions relating to eSG solutions.

o Input to Product Strategies (new features, etc).

o Liaise with the Sales Team.

§ Sales Strategies

§ New opportunities

§ Upgrade paths for the customer.

· Communication & Reporting

o Identify, analyse, and promptly highlight as relevant, any key issues and/or risks.

o Provide detailed input as required on product- and customer-specific functionality, configuration, and usage for training and documentation purposes.

· Teamwork

o Self-managing, take initiative and be pro-active in everything you do.

o Participate in the up-skilling and training of colleagues and new staff.

o Provide support and encouragement to other team members.

· Other

o Ensure relevant, effective working relationships and effective communication with all relevant customer, third party and eSG staff.

o Able to travel as and when reasonably requested.

o Understand, follow and improve upon all formally-communicated methodologies, processes, policies, and values.

o Always focus on delivering consistent, reliable, repeatable and scalable outcomes.

o All other duties as reasonably requested.




Essential skills and Experience


* Knowledge & Experience

o Experience with Intelligent Networks or Value Added Systems components in a mobile or fixed Telecommunications environment.

o In-depth knowledge of one or more eServGlobal products and platforms.

o High level of competence and experience with computing technologies used in Telecommunications Intelligent Networks.

o Good knowledge of Oracle and/or Informix database concepts and operation.

o Experienced in a number of the protocols used by eServGlobal including TCP/IP, SS7, INAP, CAMEL, Sigtran, SNMP, SIP, SMPP

o Experienced in the software development lifecycle and the software development basics

o Good knowledge of test strategies, plans, and scripts.

o Good knowledge of project lifecycle.

o Knowledge of project scoping

· Skills

o Excellent English oral and written communications skills. Particularly in the areas of technical presentation and technical document writing.

o Quickly learn and become an expert in new technical subject matter.

o Quickly gain credibility and build successful relationships with customers, third parties, and eSG staff. This is especially so at a technical level.

o Work effectively with people across multiple organisational, functional, geographic and cultural boundaries, and across a wide spectrum of technical and professional skills.

o Work autonomously as and when required.

· Attitudes

o Pragmatic and delivery focused.

o Set standards and lead by example.

o Self-motivated.

o Customer-focused and professional.

o Constantly seek to improve themselves, their team and eSG.

o A team player.

o Structured, clear, and logical thinking with a focus on delivering quality on time.


2. Project Manager
( Jakarta )


Function

The Project Manager (PM):

· Manages all aspects of a project (project integration, scope, time, cost, quality, human resources, communications, risk, and procurement) (1)

· As required, project manages all allocated bid responses.

· Is a customer-oriented role and delivers solutions worldwide.



(1) Project aspects:

*
1. Project integration – Activities to integrate various elements of project management.
2. Scope – Activities to ascertain that the project includes all the work required and only the work required, to complete the project successfully.
3. Time – Activities concerning the timely completion of the project.
4. Cost – Planning, estimating, budgeting and controlling costs so that the project is completed within approved budget.
5. Quality – Activities involved in assuring that the project will satisfy the objectives for which it was undertaken.
6. Human resources – Activities to organize and manage the project team.
7. Communications – Activities concerning the timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information.
8. Risk – Activities concerned with conducting risk management on the project.
9. Procurement – Activities that purchase or acquire products, services or results, as well as contract management.


Duties and Responsibilities

· Project Management

o Ensure all projects clearly defined, planned and agreed up front.

o Plan, lead, organise, control and communicate projects to ensure successful outcomes.

o Maintain effective financial/budgetary control of all projects.

o Effective control of all project change.

o Ensure quality standards and practices are understood and followed by the project team. Where deficiencies are identified in those standards and practices; ensure they are immediately identified to the relevant person(s).

o Ensure effective project resourcing.

o Identify areas for improvement in the project management practice; and where relevant assist in the improvement of those practices.

o Promptly and pro-actively manage the resolution of all issues and risks that arise during projects.

o Input to performance appraisal for project participants.

o Keep up-to-date on project management tools and techniques.

· Communication & Reporting

o Complete all specified reporting to required timeframes.

o Identify, analyse, and promptly highlight as relevant, any key issues and/or risks.

· Teamwork

o Self-managing, take initiative and be pro-active in everything you do.

o Participate in the up-skilling and training of colleagues and new staff.

o Provide support and encouragement to other team members.

· Other

o Ensure relevant, effective working relationships and effective communication with all relevant customer, third party and eSG staff.

o Able to travel as and when reasonably requested.

o Understand, follow and improve upon all formally-communicated methodologies, processes, policies, and values.

o Always focus on delivering consistent, reliable, repeatable and scalable outcomes.

o All other duties as reasonably requested.


Essential skills and Experience



· Knowledge and Experience



o Broad, technology solution based, project management experience and success across a range of projects, organisations and technologies.

o Strongly preferred; certified in one of the mainstream project management certifications; e.g. Project Management Professional (PMP) or Prince.

o Preferably a member of one of those mainstream project management organisations.

o Preferable experience in the telecommunications sector.

· Skills

o Excellent leadership, people management, planning, budgeting and project tracking skills.

o Highly effective communication, conflict resolution and people management skills that leads to productive teams and excellent working relationships with all parties.

o Take ownership (delivery, interruptions, etc) of issues through to resolution.

o Quickly identify, analyse and pro-actively solve problems before they affect the outcomes of projects.

o Excellent English oral and written communications skills.

o Quickly learn new skills and technologies.

o Quickly gain credibility and build successful relationships with customers, third parties, and eSG staff.

o Work effectively with people across multiple organisational, functional, geographic and cultural boundaries, and across a wide spectrum of technical and professional skills.

o Work autonomously as and when required.

· Attitudes

o Pragmatic and delivery focused.

o Set standards and lead by example.

o Self-motivated.

o Customer-focused and professional.

o Constantly seek to improve themselves, their team and eSG.

o A team player.

o Structured, clear, and logical thinking with a focus on delivering quality on time.



Please send your complete resume to:


hrd.eservglobal@gmail.com



Job Category : Engineering - Telecommunication / Wireless / Radio, Telecommunications - Network Administration, Telecommunications - RF - Planning / Installation / Administration,